I just got a stroppy letter from Southwark County Council.
It appears that there was a system error two years ago, which resulted in the 3QoD household being undercharged £300 on our final council tax bill when we moved out.
This error was only picked up 15 months ago.
They only bothered writing to me to demand the £300 on April 9th.
They would now like the £300 asap. In fact, they need it by the end of April, or they will have to take further action. I may appeal this in writing, but normally they don't accept staggered payments on closed accounts.
I spoke to someone called Jennifer at the Call Centre. She wouldn't give me her last name. I think I may have shouted at her rather a lot.
Still seething in anger.
I want to kill them. I want to kill them all.
It appears that there was a system error two years ago, which resulted in the 3QoD household being undercharged £300 on our final council tax bill when we moved out.
This error was only picked up 15 months ago.
They only bothered writing to me to demand the £300 on April 9th.
They would now like the £300 asap. In fact, they need it by the end of April, or they will have to take further action. I may appeal this in writing, but normally they don't accept staggered payments on closed accounts.
I spoke to someone called Jennifer at the Call Centre. She wouldn't give me her last name. I think I may have shouted at her rather a lot.
Still seething in anger.
I want to kill them. I want to kill them all.
no subject
Date: 2008-04-16 04:00 pm (UTC)Also, have a quick word with the CAB. If you need a longer word you can book time with their free duty solicitor (the Edinburgh flavour saved me several thousand pounds a few years back). I think if you propose payment terms as you can't pay they are more or less duty bound to accept, but I have been out the UK for a reasonably long time now.
And, argh - to crap councils. When Edinburgh tried to overcharge me by several hundred I found fuck off I don't have to pay the previous owners council tax arrears a useful phrase :)
The Obligatory Cry of
Date: 2008-04-17 01:46 am (UTC)