So angry!

[annwfyn]

I just got a stroppy letter from Southwark County Council.

It appears that there was a system error two years ago, which resulted in the 3QoD household being undercharged £300 on our final council tax bill when we moved out.

This error was only picked up 15 months ago.

They only bothered writing to me to demand the £300 on April 9th.

They would now like the £300 asap. In fact, they need it by the end of April, or they will have to take further action. I may appeal this in writing, but normally they don't accept staggered payments on closed accounts.

I spoke to someone called Jennifer at the Call Centre. She wouldn't give me her last name. I think I may have shouted at her rather a lot.

Still seething in anger.

I want to kill them. I want to kill them all.

Comments

[cairmen.livejournal.com]

What everyone else said. I'm reasonably sure that this is outwith acceptable terms of payment according to UK law. Having said that, you may find that 30 days is minimum acceptable terms, which won't help that much.

Also, sympathy. That's ridiculous.